Welcome to the Sanam platform. We appreciate your trust in using our platform and are committed to protecting your privacy and ensuring that your data is collected, processed, and used in a transparent and secure manner. This "Document" applies to all users in Kuwait and all visitors and subscribers to the platform.

Information We Collect

Information you provide directly: Such as your name, email address, phone number, payment data, address (if any), subscription or registration data for courses or services.

Automatic or technical information: Such as IP address, device type, operating system, internet browser, "Cookies", browsing history within the platform, login and logout times.

Information from third parties (if any): Such as analytical data from third-party tools (Google Analytics or similar) or payment data from payment gateways contracted with us.

How We Use the Information

• To provide and manage the services you have subscribed to or used through the platform.
• To improve the platform, develop features, user experience, and performance.
• To communicate with you (by email, phone, or text messages) regarding your account or services, or for special offers or updates, if you have consented.
• To maintain platform security and prevent fraud and misuse.

Cookies and Tracking Technologies

We use "Cookies" and other similar technologies to collect automatic technical information. You can control cookie settings through your browser, but this may affect your experience using the platform.

Sharing Information with Third Parties

We will not sell or rent your personal data to external parties for purely commercial purposes. However, we may share information with:

Third-party service providers who work with us to operate the platform (payment gateways, analytics tools, hosting providers).

Legal or regulatory authorities if requested or if required by law.

In case of a merger, acquisition, or sale of the platform or a portion thereof, you will be notified in accordance with legal requirements.

Information Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, use, alteration, or destruction. However, we cannot guarantee that the medium is completely risk-free.

Your Rights

• Request access to your personal data that we hold.
• Request correction or deletion of your data – unless there is a legal justification for retaining it.
• Withdraw your consent to processing at any time, if the processing is based on consent.
• Submit a complaint to the relevant data protection authority in Kuwait if you believe your rights have been violated.

Data Retention Period

We retain personal data for as long as we need it to achieve the purposes mentioned in this document or as required by law.

Changes to the Privacy Policy

We may update this policy from time to time. We will notify you of any material changes via email or a notice on the platform, and the new version will be published with the update date.

Contact Us

If you have any questions or requests related to this policy or your personal data, please contact us via:

+96599484466

Mynurserykw@gmail.com